Last Amended: March 14, 2025

Edge Plumbing LLC Privacy Policy

At Edge Plumbing LLC, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us for our plumbing services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you contact us for plumbing services:

• Contact Information: Name, phone number, email address, and mailing address.
• Service Information: Details about the plumbing services requested, including issues, service dates, and any follow-up information.
• Payment Information: Credit card or billing details if you make a payment through our services.
• Website Usage: Data regarding how you use our website, including IP addresses, browser types, and other similar information (collected through cookies and analytics tools).

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: To schedule and deliver plumbing services you have requested, and to follow up with service completion.
• Communication: To respond to inquiries, send invoices, provide updates on service status, and notify you about promotions or offers that may be of interest.
• Payments: To process payments and manage billing.
• Legal Compliance: To comply with applicable laws and regulations and to resolve disputes or enforce agreements.

3. How We Protect Your Information

We use appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is 100% secure, so while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your personal information with third-party service providers who assist us in performing our services (e.g., payment processors, IT services). These third parties are obligated to maintain confidentiality and use your information only for the specific services they provide.

Additionally, we may disclose your information to comply with legal obligations, to protect our rights, and in the event of a merger or acquisition.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience and gather analytics about how you use the site. You can control the use of cookies through your browser settings, but please note that some website features may not function properly if cookies are disabled.

6. Your Choices and Access

You have the right to:

• Access and Update: Request access to the personal information we have on file for you and update it if necessary.
• Opt-Out: Opt-out of receiving marketing communications by following the unsubscribe instructions included in our emails or contacting us directly at [Email Address].
• Deletion: Request that we delete your personal information, subject to legal and contractual obligations.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the information is no longer needed, it will be securely deleted.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Edge Plumbing LLC
Phone: (623) 208-1668
Email: [email protected]